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Learning Needs Analysis (LNA) - a key step in the learning cycle and where organisations should start before planning training and development. Gathering data is imperative and too little time is spent focusing on it, a very common mistake. It provides the platform to identify what’s needed from an Organisational, Departmental and Individual's development. Spend some time thinking about the following: • What business issues do you need to fix? • Is it based on skills gaps in